Privacy Policy

1. Who We Are

This Privacy Policy applies to Ocala Concrete Company ("we," "us," or "our"), a concrete contractor based at 100 E Fort King St, Ocala, FL 34471. Our website is located at www.ocalaconcretecompany.com. If you have questions about this policy, contact us at quotes@ocalaconcretecompany.com.

2. Information We Collect

We collect information in the following ways:

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you submit. This may include your name, phone number, email address, property address, and a description of your project. We use this information only to respond to your inquiry and to provide the services you request.

Automatically Collected Information

Like most websites, ours automatically collects certain technical information when you visit, including your IP address, browser type, pages viewed, and the time and date of your visit. This information is collected through standard web server logs and analytics tools.

Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze how the site is used. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. Declining cookies will not prevent you from using the core features of our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule and complete the services you request
• Communicate with you about your project before, during, and after work
• Improve our website and service offerings
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information in limited circumstances:

• Service providers: We may share information with third-party vendors who help us operate our website or deliver services, such as form processing or analytics platforms. These vendors are contractually required to protect your information and may not use it for their own purposes.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process such as a subpoena or court order.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you via the email address on file if this occurs.

5. Data Retention

We retain contact and project information for as long as necessary to fulfill the purposes described in this policy, including for record-keeping related to completed projects, and as required by applicable law. When information is no longer needed, we delete or anonymize it in a reasonable manner. You may request deletion of your information at any time by contacting us at quotes@ocalaconcretecompany.com.

6. Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of any marketing communications from us

To exercise any of these rights, contact us at quotes@ocalaconcretecompany.com or by phone at (813) 869-3491. We will respond to verifiable requests within a reasonable time frame.

7. Third-Party Links

Our website may contain links to external websites we do not operate. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

8. Security

We implement reasonable technical and organizational measures to protect the information you provide against unauthorized access, alteration, or disclosure. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security and encourage you to contact us directly if you have concerns about a specific data submission.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: